Level 5 Diploma in Operations and Departmental Managers (RQF)

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Level 5 Diploma in Operations and Departmental Managers (RQF)

Level 5 Diploma in Operations and Departmental Managers (RQF)

The Level 5 Diploma in Operations and Departmental Managers will provide learners with the skills and knowledge to be able to fill a workplace role competently. An operations or departmental manager is someone who manages teams and projects and achieves operational or departmental goals and objectives as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner.


Price: £999.99 all-inclusive


The qualification will be assessed through a combination of written essays, a portfolio of evidence and observation of occupational competence. All units, assignments and learning materials for the course can be accessed through our online learning platform. Students have 12 months access to the online learning platform where they may study entirely at their own pace.

Who Should Do This Course?

This qualification is ideal for learners already within a management role who manage teams and projects, and achieve operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. This qualification is also suitable for learners who have the opportunity to demonstrate recognisable management and leadership skills to a senior manager or business owner.

Awarding Body

We are an approved Training Qualifications UK Centre, meaning that we can offer approved qualifications through this OFQUAL-regulated, fully-accredited awarding body. With over 400 Centres worldwide, TQUK provide qualifications that meet the needs of learners, working with us to attain the very best results.

To view the course specification, please click here.

There are no videos that are directly related to this topic. However, we can display some Essay Terms, which are part of the All Inclusive package:

The twelve units that all learners must complete to gain this qualification are:

  • Understanding the sales environment
  • Operational management
  • Project management
  • Finance
  • Leading people
  • Managing people
  • Building working relationships
  • Communication
  • Self-awareness
  • Management of self
  • Decision making
  • Professional behaviour

All learners must meet these entry requirements to be able to complete the course:

  • Must hold a minimum of 5 GCSE’s at grade A-C (Including maths and English)
  • Learners must be over 16 years old
  • Must be in a voluntary or paid role – you will be observed in your work space

At 5 Star Courses, we pride ourselves knowing our fees are completely all inclusive. Our fees include:

  • Unlimited tutor support – You will receive live personal tutor support throughout the duration of your course. Your highly-qualified tutor will be available from Monday to Friday, 9am – 5pm via email and telephone.
  • Rapid marking response – Submissions of work aim to be marked within 3 working days to ensure that you progress through your course as efficiently as possible.
  • No deadlines – We do not impose any deadlines on our courses; you can complete the qualification entirely at your own pace throughout the duration of the course.
  • Learning resources – All courses have a variety of learning materials, ranging from advice leaflets to PowerPoint presentations. These resources are accessible on our learning platform.
  • Accredited certification – You will receive your accredited certificate and unit transcript free of charge from our approved awarding body at no extra cost!
  • Observations – You will also have access to one of our observers who can come out to your location at no extra cost. This means that the practical aspects of your course can be completed, and you don’t have to worry about additional payments!
  • Course units – All units and assignments are included within the price and can be accessed at any point during the 12 months access to the learning platform.

To learn more about us, please visit our about us page!

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