The Level 5 Diploma in Operations and Departmental Managers will provide learners with the skills and knowledge to be able to fill a workplace role competently. An operations or departmental manager is someone who manages teams and projects and achieves operational or departmental goals and objectives as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Assessment and delivery
The qualification will be assessed through a combination of written essays, a portfolio of evidence and observation of occupational competence. All units, assignments and learning materials for the course can be accessed through our online learning platform. Students have 12 months access to the online learning platform where they may study entirely at their own pace.
Who should do this course?
This qualification is ideal for learners already within a management role who manage teams and projects, and achieve operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. This qualification is also suitable for learners who have the opportunity to demonstrate recognisable management and leadership skills to a senior manager or business owner.
We are an approved Training Qualifications UK Centre, meaning that we can offer approved qualifications through this OFQUAL-regulated, fully-accredited awarding body. With over 400 Centres worldwide, TQUK provide qualifications that meet the needs of learners, working with us to attain the very best results.
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